Shipping policy

Shipping Policy

Last Updated: August 15, 2026

Thank you for choosing Morvellauo. We aim to provide clear and transparent information about order processing and delivery.

1. Order Processing

Orders are processed after successful payment confirmation.

Processing times may vary depending on product availability, order volume, weekends, holidays, and other operational factors.

2. Estimated Delivery Time

Our estimated delivery timeframe is:

20–40 business days

The delivery period begins after the order has been processed and shipped.

The estimated timeframe is not a guaranteed delivery date.

3. Factors That May Affect Delivery

Delivery may take longer than estimated because of:

  • Customs clearance

  • Local postal procedures

  • Shipping carrier delays

  • Severe weather

  • Public holidays

  • High-volume shipping periods

  • Incorrect or incomplete delivery information

  • Other circumstances beyond our reasonable control

4. Order Tracking

When tracking information is available, it will be provided to the customer after the order has been shipped.

Tracking updates may take some time to appear after a package enters the carrier's system.

5. Customs, Duties, and Taxes

Depending on the destination country, an order may be subject to customs duties, import taxes, or other charges imposed by local authorities.

Where applicable, customers are responsible for charges required by their local customs or tax authorities.

6. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information during checkout.

If an order cannot be delivered because of incorrect or incomplete information provided by the customer, additional arrangements or costs may apply.

7. Delayed or Missing Orders

If your order has not arrived within the estimated delivery timeframe, please contact our customer service team.

We will review the available tracking information and assist you with the next steps.

Email: eleanoraredpath110@outlook.com

8. Contact Us

For shipping questions or delivery assistance:

Email: eleanoraredpath110@outlook.com

Website: morvellauo.shop